Offering Overview
SA IT’s Depot Services provide a more cost-effective way of replacing, repairing, or upgrading your company’s IT hardware, software, or Point of Sale (POS) peripherals. SA IT takes the guess work out of repairing or upgrading equipment onsite which results in a reliable, positive customer experience at an affordable price. SA IT can provide Depot Services for almost any type of IT device on the market to include desktop, server, and print devices. SA IT tailors our Depot Services to each customer’s need. The SA IT Depot Center can provide additional benefit by pre-configuring devices prior to shipment to provide a hassle-free, productive end-user experience.
Advance Exchanges
If you require quick replacement of equipment, try our advance exchange service. With one call or web click, we send your replacement out immediately. Upon receipt, simply place your defective unit in the same shipping container and return for repair and restocking. We repair the item before placing it in your inventory pool. It is pre-configured and tested so it is ready for the next time you need it.
Advance Exchange Service Advantages
- Provides a replacement unit before the return of the malfunctioning device
- Quickly gets you back to being productive and on track for the daily business task
- Advance Exchange, In-Warranty and Advance Exchange, Post-Warranty are only for whole-unit replacement service programs for qualifying devices.
Logistics / Reverse Logistics
SA’s process of planning, implementing, and controlling the efficient, cost effective flow of devices, in-process inventory, finished goods is why you should choose the SA Way of Reverse Logistics.
SA’s Logistics & Reverse Logistics service happens after servicing, refurbishment and or recycling, for the purpose of recapturing value or proper disposal of client assets. SA will return a product to the manufacturer or distributor for processing in the final stages of the product’s lifecycle.
Warehousing and Staging
SA’s secure and state-of-the-art warehouse is equipped to handle your IT Project deployment schedule, including receiving, storing, integrating, configurations, asset tagging, tracking and logistics. Advanced configuration and staging is available for:
- Desktops, laptops, and servers
- Network hardware, routers, servers and switches
- POS Retail Systems
- Retail Card Readers